Local IT support · Matlock & Derbyshire DE4

Big-city IT support,
right on your doorstep.

From a Wi-Fi blackspot in the back bedroom to a Peak District business network that won't behave — I'll handle it, so you don't have to. Friendly, plain-English help from someone right here in Matlock.

7 daysAvailable all week
Same dayResponse in most cases
DE4 & beyondMatlock & surrounds
FREE
Remote diagnosis on your first call
NO FIX,
NO FEE

For Home

Family laptops, smart TVs, printers, broadband headaches — sorted in your living room over a cuppa.

Home help

For Business

Reliable IT for shops, studios and home offices — networks, backups, Microsoft 365 and someone to call when it matters.

Business help

For You

Lessons, advice and patient help — from setting up an iPad to safely shopping online. No jargon, ever.

Personal help
What I fix

Everyday tech, handled.

Most jobs are done same-day. If I can't fix it remotely, I'll come to you — across Matlock, Bakewell, Wirksworth and the surrounding DE4 villages. No call-out fee.

01

Slow or broken computers fixed

Diagnostics, repairs, SSD upgrades and tune-ups for Windows and Mac.

02

Wi-Fi setup and network problems

Blackspot fixes, mesh systems, router setups, full-coverage installs.

03

Virus removal and security

Malware removal, scam clean-ups, password managers, peace of mind.

04

New device setup and data transfer

Out-of-box to fully configured: laptops, phones, printers, smart home.

05

On-site visits — I come to you

Home visits and business calls across Matlock and the DE4 area. No call-out fee.

06

Plain English — no jargon, ever

Patient explanations, written notes, and follow-up support included.

07

Email & Microsoft 365

Custom domains, shared mailboxes, Outlook, Teams, OneDrive.

08

Lessons & 1-to-1 help

Patient, plain-English sessions in your home — at your pace.

How it works

Four steps,
then it's working.

You'll always speak to me — one person, start to finish. No call centres, no scripts, no surprise charges.

01

Tell me what's wrong

Call, text or WhatsApp. A quick chat is usually enough to know what's needed.

02

Free remote diagnosis

We'll check what we can over the phone or screen-share — at no charge.

03

Fix in your home

If we need to come round, we book a slot that suits — usually same week.

04

Pay only if it's fixed

If we can't sort it, you don't pay a penny. Simple as that.

Why neighbours choose me

Trusted on the doorstep.

I'm not a call centre. I'm the person you'll wave to in the village shop on Saturday morning.

"
Satisfaction guaranteed. No job too small, available 7 days a week — and you'll always speak to the same person.
TN
Our promise to you
Local. Friendly. Reliable.
Free
Remote diagnosis on your very first call — no charge
7 days
Available Monday to Sunday, including weekends
1 person
You'll always speak to the same person, every time
Honest pricing

No surprises, ever.

Most jobs are charged at a flat rate so you know exactly what you'll pay. Quotes given upfront, written down, sent by email.

Quick Fix

£35 / 30 min

Smaller jobs done remotely or in a single quick visit.

  • Printer / email setup
  • Password recovery
  • Software install
  • Phone & tablet sync
Book a quick fix

House Call

£65 / hour

Our most-loved option — we come to you, no call-out fee.

  • Anything from the services list
  • Wi-Fi & full network audit
  • Lessons & 1-to-1 help
  • Free follow-up phone support
Book a visit

Business Care

From £120 / month

A friendly IT department for small teams of up to 10.

  • Monitoring & backups
  • Priority response
  • Microsoft 365 management
  • Quarterly on-site review
Get in touch
Local & nearby

Based in Matlock,
covering DE4 & beyond.

I'm based in Matlock and cover the whole DE4 postcode area. If you're a little further out — just ring, I'll usually still come.

Get in touch

Got something playing up?
Let's sort it.

Give me a call, send a text, or drop a message below — I usually reply within the hour during the day. The first remote diagnosis is on me.

Opening hours
  • Mon — Fri8am — 8pm
  • Saturday9am — 6pm
  • Sunday10am — 4pm
  • EmergenciesBy arrangement